Gmail + Windows 10 Issue

Gmail users have discovered that Microsoft’s Windows 10 built-in Mail client is deleting their emails and/or sending them to spam automatically. Google has confirmed this is a Microsoft problem rather than Gmail which means users will have to wait for a Windows 10 update rather than a Google server-side tweak.

There is a Temporary workaround that can be done within Gmail

  • Gmail.com > Settings > Filters and blocked addresses > Create a new filter

  • In ‘From’ field enter your email address

  • Click ‘Create filter’

  • On the next page, select ‘Never send it to Spam’

  • Click ‘Create filter’ to save

This workaround creates two sent items in Windows Mail but it does stop Gmail emails being lost or deleted which is the most important thing until Microsoft comes up with a fix.

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